Children Under 12 Policy
To protect the atmosphere and experience we provide for all guests, children under the age of 12 may not accompany clients to appointments or receive salon services.
If a child under 12 accompanies you to your appointment, we will need to reschedule your service. We appreciate your understanding and cooperation.
Appointments and Cards on File
A valid debit or credit card is required to reserve an appointment. Your card will not be charged at the time of booking unless a deposit is required.
Appointment Deposits
A 50% deposit is required for services lasting more than two hours or totaling $200 or more. The deposit will be applied toward the cost of your service.
Cancellations and Rescheduling
We require at least 24 hours’ notice to cancel or reschedule an appointment. Appointments cancelled or rescheduled with less than 24 hours’ notice will be subject to a fee equal to 50% of the scheduled service.
Missed Appointments
Clients who miss an appointment without contacting the salon to cancel or reschedule will be charged the full cost of the scheduled service.
Late Arrivals
If you are running late, please call the salon as soon as possible. Depending on your arrival time and the services scheduled after your appointment, we may need to shorten, adjust, or reschedule your service. We cannot guarantee that the full service can be completed when a client arrives late.
Service Satisfaction and Adjustments
Your satisfaction is important to us. If you have a concern about a service, please contact Blondie’s within 48 hours of your appointment so we have the opportunity to address it.
Any corrective hair service must be scheduled within two weeks of the original appointment. Corrective services apply when the result does not reflect what was agreed upon during the consultation. They do not cover a change of mind about the originally requested cut, color, or style. Depending on the circumstances and the work required, additional charges may apply.
If more than 48 hours have passed or another salon or service provider has altered the work, any corrective service at Blondie’s will be charged at the full service price.
Refunds on Products
If you purchase an item you are unhappy with, a return can be made for store credit toward another product or a future service. For hair care, skin care, or body care the product must be returned untampered with, and at least 80% of the product must be in the bottle to be eligible for a return. Clothing and accessories must be returned unworn and still have the product tags attached.
New Color Client Consultations
New color clients must complete a consultation and color questionnaire before scheduling their first color service. This allows our team to review your hair history, discuss your goals, and recommend the appropriate services, timing, and pricing.
Med Spa Consultations
A consultation is required before receiving med spa services. Clients interested in injectable treatments must complete a consultation with one of our injectors before scheduling treatment.
Spa Etiquette
To maintain a relaxing environment for all spa guests, please silence your phone and keep conversations at a low volume while in the spa area. We appreciate your help in preserving a calm and comfortable experience for everyone.
Spray Tan Touch-Ups
If you notice an uneven area following your spray tan, please contact Blondie’s within one to two days. When appropriate, we will provide a complimentary touch-up to correct the affected area.
Spray Tan Attire
Male spray tan clients are required to wear underwear or another appropriate garment that fully covers the genital area throughout the service.